Terms and Conditions
1. APPLICABILITY AND CUSTOMER INFORMATION
1.1 To place an order on the Website, the Customer must be at least 18 years old. CollageDepot reserves the right to refuse or adjust orders if the Customer provides incorrect personal data or has payment problems.
1.2 CollageDepot is not liable for any errors on the Website, including incorrect prices, technical specifications or product descriptions. All images are for illustration purposes and may differ from the product. The Website and its contents are the property of CollageDepot or its licensors and are protected by intellectual property rights.
2. ORDERS AND AGREEMENTS
2.1 By accepting the Terms, the Customer agrees to their full use and to CollageDepot's privacy policy. A purchase agreement is only concluded after confirmation of the order by CollageDepot via e-mail.
3. CUSTOMER DATA AND ACCOUNTS
3.1 The Customer is responsible for the accuracy of the personal data provided. Sharing login details with others is not permitted, and the Customer must immediately inform CollageDepot if unauthorized access to the account is suspected.
3.2 In the event of suspected abuse or violation of the Terms and Conditions, CollageDepot reserves the right to block the Customer's account and assign new login details.
4. AI-GENERATED ART
4.1 The content on the Website may be generated by artificial intelligence, without human intervention.
4.2 Although we strive for unique creations, CollageDepot does not guarantee that there will be no similarities with existing art.
4.3 Buying art created by AI entitles you to personal use. Commercial applications require direct permission from CollageDepot.
4.3 Usage Rights: The intellectual property rights in all software and content made available to you on or through this website remain the property of us or our licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. Purchasing an AI-created artwork from CollageDepot gives you personal use rights. For commercial applications or distribution, direct permission from CollageDepot is required.
4.4 Artistic interpretation: Our AI's output is derived from data-centric methodologies and does not contain human feelings, goals or conscious artistic sensitivities. The appreciation of such art varies and remains an individual experience. CollageDepot assumes no responsibility for any misconceptions or disputes arising from the similarity, interpretation or perception of the AI-created content. All transactions are final, with refunds only at the discretion of CollageDepot.
4.5 Risk Recognition: Use of CollageDepot AI-generated content is the sole responsibility of the purchaser. CollageDepot is not liable for any claims, harm or losses arising from the application of the artwork or its non-functionality.
4.6 By using our AI image generation tool Imaginator, you grant us the right to review and not provide any User-Generated Content that we, in our sole discretion, deem to be objectionable or inappropriate. This includes, but is not limited to, content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or otherwise objectionable.
4.7 Modifications and notices: CollageDepot is authorized to revise or change these terms and conditions at its sole discretion without prior notice. Users are advised to consult these conditions regularly.
5. PRICES, COSTS AND PAYMENT
5.1 The prices stated on the Website apply to orders on the Website. Prices are stated in euros and include VAT. Prices exclude payment and shipping costs, which are stated separately.
5.2 The Website describes how the Customer can pay. Further information regarding payment options can be found here. CollageDepot has the right to be paid in advance for the order, unless the Customer has selected payment by invoice or a similar payment method and CollageDepot has accepted this option. When paying by invoice and when paying in installments, CollageDepot or its partner can investigate the Customer's credit history. If this is the case, the Customer will be informed. CollageDepot reserves the right not to always offer all different payment methods. CollageDepot also has the right to change the payment method selected by the Customer at the time of purchase if that method does not work for any reason. Possible restrictions regarding payment options are listed on the Website.
5.3 Payments must be made in accordance with the instructions on the website during the ordering process. Payment can be made via accepted credit cards, debit cards or other payment methods then available. By placing an order, you authorize CollageDepot to charge payment via the chosen payment method.
5.4 If payment is unsuccessful due to incorrect payment details, insufficient funds or other reasons beyond CollageDepot's control, we reserve the right not to process or deliver the order until payment is completed. We will contact you to resolve payment issues and provide further instructions.
5.5 CollageDepot reserves the right to change prices at any time without notice. Such changes will not affect orders already placed and confirmed by CollageDepot.
6. DELIVERY
6.1 Delivery is carried out in the manner stated on the website and during the ordering process. The estimated delivery time is provided on the website and is an indication only. CollageDepot is not liable for delivery delays beyond our control, such as courier delays, customs clearance or force majeure events.
6.2 Once the order has shipped, you will receive a shipping confirmation with tracking information, if available. The risk of loss or damage to the order passes to the customer at the time of shipment.
6.3 Any customs fees, taxes or duties levied upon delivery are the responsibility of the customer. CollageDepot is not responsible for such charges and cannot predict the amounts as they depend on the destination and applicable legislation.
6.4 If you have not received your order within the estimated delivery time, please contact us for further assistance. We will do our best to check the delivery status and resolve any issues.
7. RETURNS OF PRODUCTS AND RIGHT OF WITHDRAWAL
7.1 Personalized Products: Your images or texts are permanently printed on the products you order. Therefore, it is not permitted to return the products to CollageDepot because CollageDepot cannot reuse the products. Therefore, there is no withdrawal clause.
7.2 Products that are not personalized can be returned within the legal period of 30 days, as described in our withdrawal policy. Please refer to our withdrawal policy for more information about the returns process.
7.3 As a consumer, you have the right to withdraw from the purchase within a certain period, as stated in applicable law. The withdrawal period starts from the moment you receive the order. During this period you can cancel and return the order without giving any reason.
7.4 To exercise the right of withdrawal, you must inform us of your decision to cancel the order within the withdrawal period. This can be done by means of a clear statement, such as an e-mail or letter, in which you indicate that you wish to cancel the order. Please include your name, address, order number and the products you want to return.
7.5 After receiving your cancellation statement, we will provide you with instructions for returning the products. You are responsible for the costs and risk of returning the products, unless otherwise agreed.
7.4 Products must be returned in their original condition and packaging, with no signs of use or damage. We reserve the right to charge a fee for any reduction in value of the products as a result of use that goes beyond what is necessary to determine the nature, characteristics and operation of the products.
7.5 After receiving the returned products, we will refund the purchase price including any standard shipping costs as soon as possible and no later than within 14 days. We reserve the right to delay the refund until we have received the products or until you have provided evidence that you have returned the products, whichever comes first. The refund will be made via the same payment method you used for the original transaction, unless otherwise agreed.
8. WARRANTY
8.1 CollageDepot warrants products as required by applicable law. The warranty period and terms may vary depending on the product and location. During the warranty period, we will repair warranty defects free of charge or replace the product, at our discretion.
8.2 To make a warranty claim, please contact our customer service team and provide all necessary information, including a description of the defect and, if applicable, proof of purchase.
8.3 The warranty does not cover damage caused by misuse, accident, normal wear and tear, or modifications or repairs performed by unauthorized parties. The warranty does not apply to products used for commercial purposes.
8.4 Our warranty is limited to the repair or replacement of the defective product and does not include compensation for consequential damage, loss of profit or other indirect damage.
8.5 Any warranty claims must be reported within a reasonable period after discovery of the defect.
9. LIABILITY
9.1 To the extent permitted by applicable law, we exclude all liability for any direct, indirect, incidental, special or consequential damages arising from the use of our website, the placing of orders or the supply of products.
9.2 We are not liable for any delay or failure in the delivery of products caused by force majeure, including but not limited to strikes, natural disasters, war, terrorism, political unrest, government action, or technical failures.
9.3 Our liability is in all cases limited to the amount you have paid for the relevant products or services.
9.4 If any provision of these general terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, this will not affect the validity and enforceability of the remaining provisions.
10. APPLICABLE LAW AND DISPUTE RESOLUTION
10.1 Dutch law applies to these general terms and conditions and all agreements arising from them.
10.2 Any disputes arising from or related to these general terms and conditions or the agreements resulting from them will be submitted to the competent court in the district in which CollageDepot is located, unless mandatory legal provisions prescribe another court.
11. CHANGES TO THE GENERAL TERMS AND CONDITIONS
11.1 CollageDepot reserves the right to change or update these terms and conditions at any time. Changes will become effective as soon as they are published on our website. It is your responsibility to regularly check the website for updates to the terms and conditions.
11.2 By continuing to use our website or ordering our products after changes to the general terms and conditions come into effect, you agree to the changed terms and conditions.
12. CONTACT DETAILS
12.1 For questions, comments or complaints about these general terms and conditions or our products and services, you can contact us via the contact details stated on our website.
12.2 We strive to handle all questions and complaints as quickly as possible and to your satisfaction.
13. PRIVACY POLICY
13.1 At CollageDepot we value your privacy and strive to protect your personal information. Our privacy policy explains what data we collect, how we use it and what rights you have in relation to your data.
13.2 By using our website and ordering our products, you agree to our privacy policy. We encourage you to read our privacy policy carefully before using our website or providing any personal information.
13.3 We collect various types of data when you visit our website or place an order, including personal data such as name, address, email address and payment details. We use this information to process your order, keep you informed of the status of your order and to provide you with a personalized shopping experience.
13.4 We may also use your data for marketing purposes, such as sending newsletters and promotional offers. If you do not want to receive marketing communications from us, you can unsubscribe at any time by following the instructions included in the emails or by contacting us.
13.5 We only share your personal data with third parties to the extent necessary to process your order, such as delivery services and payment providers. We will never sell or rent your data to third parties for marketing purposes without your express permission.
13.6 We take all reasonable measures to protect your data against loss, misuse or unauthorized access. We use secure connections and storage methods to ensure your data is safe.
13.7 You have the right to view, correct or delete your personal data. If you would like to know what information we have about you or if you would like to update or delete your information, please contact us using the contact details on our website.
13.8 We reserve the right to change or update our privacy policy. Any changes will take effect as soon as they are published on our website. We encourage you to regularly check our privacy policy for updates.
14. DISCLAIMER
14.1 The use of the CollageDepot website and products is at your own risk. We make no warranties or representations as to the accuracy, completeness or suitability of the information and materials on the website.
14.2 We endeavor to ensure that the information on our website is up to date and correct, but we cannot guarantee that this will always be the case. We accept no liability for any errors or omissions in the information on the website.
14.3 Your use of any information or materials on our website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website meet your specific requirements.
14.4 We will not be liable for any damages whatsoever arising from the use of our website or the products purchased through our website, including but not limited to direct, indirect, incidental, consequential or special damages.
14.5 Our website may contain links to other third party websites over which we have no control. We are not responsible for the content of these websites or for any damage or loss caused by your use of them.
14.6 By using our website, you agree to indemnify us from any liability, including legal fees, arising from your use of the website or breach of these terms of use.
These Terms were created by © CollageDepot 2024.